Frequently Asked Questions

Every timepiece in our collection is subjected to a thorough and meticulous authentication process. Our team of seasoned experts conducts detailed evaluations of each pre-owned watch to verify its authenticity and ensure it aligns precisely with its described condition.

We recognize that trust is fundamental to your purchasing experience. Accordingly, we are unwavering in our commitment to transparency and accuracy, providing you with the assurance that each timepiece has been carefully vetted and is both genuine and faithfully represented.

Wire Transfer
For transactions above $5,000, we accept payments exclusively via bank wire transfer. Detailed banking information will be provided securely during the checkout process.

Zelle Transfer
For transactions under $5,000, payments can be made via Zelle or wire transfer. Payment instructions will be provided at checkout.

• Kindly ensure all payment details are entered accurately to avoid any processing delays.
• Your order will be confirmed once payment has been received and verified.
• For any inquiries or assistance regarding payment, please do not hesitate to contact our customer service team.

Orders will be prepared for shipment on the same day that payment is confirmed. We exclusively employ FedEx Express for the delivery of all our timepieces. Please be assured that every package dispatched is fully insured for your protection. Tracking information will be provided.

For security purposes, shipments are required to be sent either to a commercial address or to a nearby FedEx location for hold and pickup. Delivery times vary according to the value of the package, ranging from overnight service up to a maximum of two business days.

Our policy stipulates that all sales are final unless explicitly stated otherwise. While sales are generally final, we remain dedicated to your satisfaction. In the unlikely event of any issues or concerns regarding your purchase, we pledge to collaborate closely with you to reach a satisfactory resolution.

Our commitment to customer satisfaction extends beyond the point of sale, and we stand resolutely behind the quality and authenticity of every product we offer.